A Honeywell smart thermostat is an easy way to optimize how you use your home comfort system. But like any utility, you might occasionally experience a problem. With its digital display, Honeywell smart thermostats can display an error code that professional technicians can use to get a better sense of what's going on. Here are some of the most common error codes you could see on your Honeywell smart thermostat.
Honeywell Thermostat Error e42
You might see this error code in the event that your home’s Wi-Fi connection did not supply an IP address for the thermostat to hook up to. This can take place if the router doesn't perform the Dynamic Host Configuration Protocol, or DHCP. This process automatically sends out the needed IP address for your thermostat to link up.
How to Fix Honeywell Thermostat Error e42
You can fix error code e42 by making sure that your router can complete the DHCP. When it does, you may also have to power cycle the router and repeat the initial setup process with the thermostat. Doing so should see to it that the DHCP is transmitted and connects to the smart thermostat.
Honeywell Thermostat Error e02
Error code e02 appears whenever the password for accessing your home’s Wi-Fi router is incorrect. After this error code is displayed for 30 seconds, the thermostat’s digital display will automatically progress to the Wi-Fi setup screen so you can try the password again.
How to Fix Honeywell Thermostat Error e02
All you'll need to do to solve error e02 is ensure you’re entering the correct Wi-Fi password when configuring the thermostat.
Honeywell Thermostat Error 40
Error code 40 can appear when the thermostat is informed that a heat pump or air conditioner’s monitoring system has recognized a malfunction. Most commonly, this appears when the compressor isn’t turning on despite being instructed to. But this error code could also surface if power is disconnected from the outdoor unit for an extended period of time. A “High Pressure Fault” error, triggered by poor airflow, can display this error code. And finally, you may see error code 40 if there’s something wrong with the coolant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can inspect the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for normal operation. If you turn the thermostat off and on again and error code 40 reappears, it’s best to get in touch with an experienced technician.
Honeywell Thermostat Error e43
If a Honeywell thermostat displays error code e43, it is failing to communicate with the router, and by extension your Wi-Fi. This can happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with the wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Reboot the router by unplugging it and leaving it that way for around 30 seconds. The thermostat might also be disconnected if you’ve recently changed the password or the Wi-Fi’s SSID, which is the name you give it.
Honeywell Thermostat Error e1
Thermostats utilize sensors to detect the temperature outdoors and indoors. If a sensor breaks down, you may notice error code e1 appear on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A qualified technician can change out the sensor and reset the thermostat, which should clear error code e1.
Honeywell Thermostat Error 11n
Error code 11n can appear if the thermostat is unable to detect a heating or cooling unit. This might mean that the equipment itself is malfunctioning and unable to communicate with the thermostat. This can happen when the wiring is defective or even if the thermostat has failed.
How to Fix Honeywell Thermostat Error 11n
A licensed technician can employ a voltmeter to determine if there’s a bad electrical connection. In situations where the wiring on your type of HVAC system is bad, the technician can replace it. When the thermostat itself is the source of the error code, it should probably be replaced.
Honeywell Thermostat Error e2
If you see error code e2 pop up on your Honeywell smart thermostat, it could mean a few different things. Sometimes, one of the sensors responsible for detecting the temperature isn’t working correctly. In other instances, it means the router was disconnected from power before the thermostat completed the setup process.
How to Fix Honeywell Thermostat Error e2
In situations where the error code is caused by sensor failure, a technician will troubleshoot and switch out the damaged sensor. If the problem comes from disconnected power, all you’ll have to do is verify the router stays on over the course of the setup process.