The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and develops an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or gone and can raise and lower temps to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy company for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it on your own or hire a HVAC professional like H & H Service Company. If you’re putting it in yourself, you’ll see a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback as the thermostat can get enough power from other heating and cooling wires.

Sometimes, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than older programmable thermostats that use a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive adequate juice, Nest says you could encounter some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t stop running.
  5. Your system is making odd noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t turn on or turns off and on repeatedly in a short period of time.

You could worry something is suspect with your heating and cooling system, but if you just got the Nest, we advise you begin with your thermostat initially. This is especially timely if the weather is mild, and you haven’t been using your heat or air conditioning consistently.

Our Professionals Can Resolve Nest Thermostat Issues

If you’ve gone through Nest thermostat troubleshooting by yourself but can’t solve the dilemma, a smart thermostat specialist like one from H & H Service Company can assist you. We can identify the issue and put in a C-wire, if required.

Smart thermostats such as the Nest are created to make your life simpler, through automatic energy-efficient programming and the option to monitor temps while you’re on the go. It’s a frustrating experience when yours won’t run correctly, but our heating and cooling specialists at H & H Service Company can fix the trouble fast.

If you’re going through weird heating and cooling behavior with your new Nest, call us at 717-220-4502 to schedule your appointment today.