Our Repair Shop
Our repair shop sees more than 1,200 units each year. We specialize in PTAC and Water Source Heat Pump shop repairs, but we can fix anything that comes in the door. In the first image you can see our test rack for Whalen water source heat pumps. The second picture is the mixing valves we use to optimize our diagnoses and repairs.
50 years of test equipment
This may not look like much, but this is our ability to diagnose and repair units that are 35 years old. We have collected and maintained hoods, control sections and blower sections from dozens of legacy PTAC models. This is just one rack of the test equipment inventory.
Old School Diagnosis
Pappy has been with us for more than 20 years. He had previously run the local Sears repair team of 30 technicians. Pap is one of the few technicians who can reapir legacy PC boards. He is surrounded by computers and monitors, but he likes to use hard copies from our extensive product repair library with more than 100,000 pages.
Everyone helps out
Our field technicians all start out in the shop. That way, when we have a surge of shop work or a lull in field work, field technicians help ensure the most timely repairs of units in the shop.